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European Commission: Car hire companies discriminate among customers

European Commission: Car hire companies discriminate among customers

The European Union attaches a great deal of importance to the equal treatment of EU citizens. In Directive 2006/123/EC the European Union published regulations for the provision of services on the internal market. An important point of departure of the Directive is that no distinction may be made between customers ... Read More »

Guidelines on complaints-handling by insurance intermediaries.

Guidelines on complaints-handling by insurance intermediaries.

It is the Financial Supervisory Authority of Norway (FSA) who oversees the insurance intermediaries complaints proceedings. The European Insurance and Occupational Pensions Authority (EIOPA) announced on 16 May 2014 “Guidelines on complaints handling by insurance intermediaries”. These guidelines have been prepared with the aim to contribute to a coordinated supervision ... Read More »

Price marketing – the marketing control act section 26, subsection 1 – court of appeal ruling dated 11 april 2014

Price marketing – the marketing control act section 26, subsection 1 – court of appeal ruling dated 11 april 2014

Early 2014 Gresvig AS, a leading Norwegian franchisor of sports outlets, introduced a Price Match offer for purchases in the G Max and G Sport stores. “Price Match” means that the customer is reimbursed the difference in price when he/she finds the same item at a competitor at a lower ... Read More »

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The Swedish Financial Supervisory Authority is taking steps toward an increased consumer protection

The Swedish Financial Supervisory Authority is taking steps toward an increased consumer protection

The Swedish Financial Supervisory Authority (Sw. Finansinspektionen) believes that the consumer’s position in the financial market in general is good despite significant conflicts of interest and complexity of many services. The range of financial services and the options have increased in the past decade. This leads to more financial decisions ... Read More »

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