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Return of unwanted goods in the EU – Business in Germany

Return of unwanted goods in the EU – Business in Germany

One of the key legal concepts underlying e-commerce and distance distribution is the consumer’s right of withdrawal from the contract within a “cooling off” timeframe of 14 days. In Germany on June 13, 2014, a new legislation implementing the European Directive on Consumer Rights (2011/83/EU) became effective. The new legislation ... Read More »

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